Maximize support efficiency, minimize costs, and deliver outstanding experiences. Our innovative solution empowers you to scale your customer service operations seamlessly while keeping expenses in check. Premium customers enjoy the added advantage of dedicated live chat support with knowledgeable agents for prompt assistance, ensuring their satisfaction.
Submit TicketYou can track ticket status under "My Tickets". The system will update the status (e.g., Open, In Progress, Resolved, Closed).
Yes! Admins or managers can manually assign tickets to specific support agents based on workload or expertise.
You can create a new ticket by:
AI responses are highly accurate but should be reviewed before sending to ensure relevance.
The "Generate with AI" feature provides AI-suggested responses based on your query, improving response efficiency.
Yes, PixelDesk supports multi-agent collaboration. Admins can add/remove agents from the Agent Management section.
Click "Forgot Password" on the login page, enter your email, and follow the instructions in the reset link.
In "Email Configuration", enable the Auto-Response feature and customize your reply message.
Yes, go to "Appearance Settings" to customize the theme, colors, and branding.
Welcome to Pixel Desk, where our support ticket software transforms issue resolution into a seamless experience. Effortlessly create tickets, capturing the essence of your concerns—be it technical glitches, electronics queries, or management challenges. Customizable categories empower administrators to tailor the support experience, ensuring targeted responses. Our dynamic ticket management features streamline workflow, reducing resolution times and enhancing user satisfaction.
Come say hello at our office HQ
123 Support Street, Ticketville, Techlandia 98765
