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    Support Agent
    Offline
    • Monday

      6:30 AM

      4:00 AM

    • Tuesday

      12:00 AM

      1:00 AM

    • Wednesday

      Closed

    • Thursday

      Closed

    • Friday

      Closed

    • Saturday

      Closed

      Today
    • Sunday

      Closed

      • You can reach our technical team during hours aligned with the Asia/Dhaka Time Zone.

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    Caution

    Ticket response time can be up to 2 business days.

    Response Time

    Our support team operates six days a week, from 10:00 AM to 8:00 PM in Bangladesh Standard Time (GMT+6), and strives to handle each ticket in a timely manner. However, our response time may be delayed by one or two business days during every weekend or government holiday.

    Important Notice

    If a ticket remains unresponsive for more than one or two business days or is unrelated to our support items, it will be locked. Additionally, duplicate ticket issues may also result in ticket locking. Thank you for your cooperation.